Any unused and/or unopened products may be returned within 14 days from purchase date. Any defective units shall be replaced. Please return defective units before 14 days otherwise any claims made against such product may be disbanded upon discretion of kanchiindianoil.us. The return postage is not covered by kanchiindianoil.us, it is solely the customer’s responsibility. Upon successful return of returned, damaged, defective, or other described products, the initial refund should take 3-14 business days to process. kanchiindianoil.us is not responsible for any third party returns/refunds. If you have any other questions or concerns, or would like to make a refund or claim, please send us a contact form or email us directly at: email@example.com we greatly appreciate your understanding and cooperation!